Privacy Policy

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PRIVACY POLICY AND TERMS OF USE

MIRS Immigration and Visa Services Privacy Policy

At MIRS Immigration and Visa Services, we recognize the paramount importance of safeguarding the personal data belonging to our valued clients and users of our website. Our unwavering commitment to your confidentiality lies in the prudent collection, utilization, and non-disclosure of your personal data. All of our privacy procedures align with the mandates of privacy laws and the standards set by our regulatory body, the College of Immigration and Citizenship Consultants (CICC).

This Privacy Policy exclusively applies to the operations of MIRS Immigration and Visa Services Inc. and does not extend to other external websites linked to our platform. By engaging with our Services and continuing to explore our website, you are explicitly agreeing to adhere to and be governed by our privacy policy and terms of use.

Collection of Data and Information

MIRS Immigration and Visa Services gathers and uses personal information with the sole intention of delivering the service you have formally requested. Your personal data is exclusively utilized for its original intended purposes. In specific situations, the motives behind information collection might be apparent, particularly when you provide your name, address, and payment details as part of an application or legal process.

The decision to furnish us with your personal data is entirely voluntary. Nonetheless, opting not to share certain details might impede our capacity to provide our services to you effectively.

Usage of Cookies

Our website employs “cookies” and additional tracking technologies to enhance user experience. Cookies empower website users to securely access webpages without requiring repeated sign-ins, improving and speeding up the user experience. Most web browsers grant you control over cookies, allowing you to accept or decline them and manage their removal. Should a user’s system remain inactive for a defined period, the cookie will expire, requiring the user to sign in again to resume their session. This mechanism averts unauthorized access to the user’s information during their absence from the computer.

You retain the option to configure most browsers to notify you upon receiving a cookie, or you may opt to block cookies via your browser settings. Erasing or obstructing cookies will cause websites to load more slowly or cause you to need to sign in any time you access a member area. Third-Party Cookies – As part of delivering advertisements for this Site, third-party advertisers might place or recognize a unique “cookie” on your browser.

Our Use of Your Information – What do we do with your Data?

At MIRS Immigration and Visa Services, we may utilize your personal information as described below for storage, retention, or transactional legal and administrative tasks. We do not engage in the sale of your information to advertisers or any unaffiliated third parties.

While providing and safeguarding our services, MIRS Immigration and Visa Services may engage trusted third-party partners (such as providers of customer support and IT services) to assist us in fulfilling our business objectives. These third parties will access your information solely to carry out tasks on our behalf, adhering to our instructions. They are also prohibited from disclosing any confidential information held by our company.

In specific instances, MIRS Immigration and Visa Services might disclose information to third parties. This action would be taken when we have reasonable grounds to believe that such disclosure is essential to identify, establish communication with, or initiate legal action against an individual who could potentially be violating our terms and conditions of use. This could include situations involving financial disputes with credit companies or the public online posting of misleading information about our company. This measure safeguards our rights, property, clients, or anyone who might be adversely affected by such activities.

For marketing initiatives, MIRS Immigration and Visa Services may also use your non-identifying personal details, such as geographical location, gender, interests, objectives, and habits.

Furthermore, we might allow select, trusted third parties to monitor usage patterns and analyze data, including the source address of page requests, IP addresses or domain names, timestamps of page requests, referring websites (if applicable), and other URL parameters. This information collection aids in enhancing our understanding of website usage, optimizing service performance, and ensuring the effective operation of the Site and its features. These third parties may assist in hosting the Site, managing various site features, sending emails, data analysis, generating search results and links, and aiding in order fulfilment.

MIRS Immigration and Visa Services leverages non-identifying and aggregated data to enhance website design and support business and administrative functions.

Access to Your Data – Who Can See It?

Only staff members, contractors, and vendors of our office, who may be inside or outside Canada, may have access to your data. Your data is never disclosed or sold to an outside party unless we are compelled to do so by law or other mandatory mechanisms.

How We Safeguard Your Information

At MIRS Immigration and Visa Services, we are dedicated to ensuring the security of the information you share with us. Our team works diligently to maintain the confidentiality of your data and actively tests for vulnerabilities. We continuously enhance our security features, including two-factor authentication and file encryption, to provide a safe environment for your information.

To prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of information, we have established robust physical, electronic, and managerial protocols. While no computer system can be entirely impenetrable, MIRS Immigration and Visa Services is confident that our implemented measures significantly minimize the likelihood of security issues to a suitable level based on the type of data involved.

MIRS Immigration and Visa Services has taken comprehensive measures to counteract potential threats, such as unauthorized data copying, computer viruses, hacking attempts, power failures, electronic storms, hardware theft, and obsolescence. Such measures include frequent password changes to protected accounts, multi-factor authentication, cyber-security consultations with experts, and paperless document storage utilizing enterprise-level data systems such as Google and Dropbox. While we cannot guarantee absolute protection, our efforts are reasonable and substantial.

Retention of Files

Following the regulations of the College of Immigration and Citizenship Consultants, including the Code of Professional Conduct, MIRS Immigration and Visa Services is required by law to retain file records, both physical and electronic, including documents, application packages, accounting records, correspondence, and administrative records, for up to six years, irrespective of client instructions.

Storage and Handling of Electronic Data

Recognizing the inherent risks of electronic communication and storage, MIRS Immigration and Visa Services has taken precautions to mitigate the potential for data leaks.

Email Communications

We frequently utilize email for communication. You are responsible for providing an email address that you consider sufficiently secure to receive confidential and privileged communications from us. If the matter is personal, it’s advisable to avoid using your work email address, which may be accessible to others as it belongs to your employer.

Our emails may contain confidential and privileged information. Forwarding our emails to others could jeopardize privilege or reveal confidential details. Similarly, including additional recipients in emails to us might also waive privilege or disclose sensitive information. Such actions could adversely affect your case or interests. Please exercise caution in your usage of the information exchanged via email.

Text Message-Based Communications

Our office will never communicate with you using SMS text. If any party attempts to communicate with you using SMS text message while representing themselves as a part of MIRS Immigration and Visa Services, please advise us immediately.

Our office will never communicate with an individual not a retained client using the What’s App messaging service. Depending on a client’s location, we may use What’s App to communicate with them. However, we only use What’s App with clients who have retained our office to represent them by signing a retainer agreement contract and paying a deposit on our professional fees.

Our office will never communicate about an immigration file, application, proceeding, or request payment over social media such as Facebook, Instagram, YouTube, TikTok, or any other social media account. If you contact us over social media regarding an immigration matter, we will request that you send an email to info@mirsimmigration.com.

If a person represents themselves as a staff member of MIRS Immigration and Visa Services over SMS, Text or WhatsApp, they are not a part of our company and are engaging in fraud. Please notify us immediately via email at info@mirsimmigration.com if you witness this.

Opting for text messages or messaging apps for communication might compromise the privacy and security of your information. It’s crucial to ensure that your messages to us and our replies are accessible solely by you. It is also imperative that you confirm you are speaking with a representative from our office.

Children’s Privacy and Parental Controls

MIRS Immigration and Visa Services does not seek personal information from children. If you are under 18, you are not permitted to request our services or use our website. Parents should be aware that online parental control tools are available to prevent minors from submitting information online without parental consent or accessing inappropriate material.

CASL Anti-Spam Compliance

MIRS Immigration and Visa Services strictly adhere to Canada’s anti-spam legislation (CASL), designed to safeguard consumers and businesses against the improper use of digital technology, including unsolicited communications and other electronic risks. CASL aims to promote fair competition for businesses in the global digital marketplace.

Security Disclaimer

Agreeing to the Site’s Terms and Conditions and, consequently, the Privacy Policy, you acknowledge that complete security of data transmission over the Internet cannot be guaranteed. Transmission of any information to or from www.mirsimmigration.com is done at your own risk.

How To Request a Purge of Your Data

Any newsletter regularly published by our office is only received by a user if they have opted into this service by confirming their opt-in via our website or in any other way allowed under CASL Anti-Spam legislation. To unsubscribe, click the ‘Unsubscribe’ link included in any such message.

To request that any other data be purged, please email us at info@mirsimmigration.com with your name and the information you want to be purged.

Data given to us is purged regularly under Canadian Anti-Spam legislation, regardless of whether we have received a request to do so.

Consent to Information Handling

By using our website, you understand and consent to the following:

I acknowledge and provide my consent for the retention, maintenance, and storage of my information and records related to my matter. This may include various formats and storage locations, such as physical paper files and electronic\ formats (e.g., computers, handheld devices, cloud storage, and third-party cloud computing providers), which may change over time. MIRS Immigration and Visa Services Inc. will try to maintain the confidentiality of my information and records. However, I understand and agree that unauthorized access beyond the control of MIRS Immigration and Visa Services Inc. is possible, and I release MIRS Immigration and Visa Services from liability for breaches of confidentiality caused by interaction with any website owned or operated by MIRS Immigration and Visa Services Inc.

Continuous Information Protection

You can inquire about MIRS Immigration and Visa Services’s ongoing steps, procedures, and evolving policies concerning information security. These measures may be subject to change as needed.

Notification of Policy Changes

MIRS Immigration and Visa Services retains the right to modify this Privacy Policy at its discretion. Your continued use of our services and website indicates your agreement with the posted Privacy Policy and Terms of Use.

Contact Details:

For inquiries or concerns regarding this Privacy Policy, please reach out to us at info@mirsimmigration.com.